Policy Rentals






#Moonwalks: i accept and understand that i should not allow and/or add water to the Moonwaiks. I also understand not to use silly string inside or outside the Moonwalk; if this occurs, I agree to pay $100. Paulinas Party Rentals does not provide extensions.
#Policies on Rain: If you believe that it goes to rain. you can cancel the delivery ene hour previous to the time agreed, or we cannot retun your deposit” “Deposits will be returned 72 hours alter cancellation. Credits or cash will be returned only in case of rain and over 50% ………………… There are no refunds if you cancel for a different reason and your deposit will not be returned. Cancellations are only and exclusively for Moonwalks, it does not include other items for rent or sale.


#Adutt Supervision: It is required at all time and rented time. Shoes, food, or drinks are not allowed in the Moonwalks. Moonwalks should not be moved or rented to another place.


#Wether: unless winds exceed 25 mph or it starts to rain, in which case the motor must be shut down.


#Policies for Apartments: All rents are executed Only until 8pm, a valid Texas ID or Drivers License is required, as well as 3 active telephone numbers, home, wife or husband, cellular, family or friend are accepted.


#NOTE Delivery: We do not deliver chairs to second floors and up; we do not fold chairs and tables, in case they are not ready, there will be a S35 additional charge.


#Adult Supervision: It is required at all time and rented time. Shoes, food, or drinks are not allowed In the Moonwalks. Moonwalks should not be moved or rented to another place.


#Policies for Parks: Be sure to have access to electricity, extension cords and/or generator. Paulinas Party Rentals does not provide electricity  generator. Ail orders for parks have an additional $35 fee competed to prices for residential use. Equipment will be available until 6pm maximum.


#Adult Supervision: It is required at all time and rented time. Shoes, food, or drinks are net allowed in the Moonwalks. Moornvalks should net be moved or rented to another place.


#Tables, Chairs and other Equipment (concession machine etc.), CLIENT MUST RETURN all rented items the next day   /   /    after 11am and before 1pm, otherwise an additional day of us will be charged; NO exceptions.


#Upload and Download: We are not liable for any damage made in rented items during vehicle uploading or downloading process. I     (initials) have counted and revised my rented items. they are complete and in good condition; I sign  and accept the contract’s terms and accept that I will return all rented items in the date hora specified; otherwise I commit to pay an additional day of use


#GENERAL – Payment: Lessor has to pay the total amount due at the time of returning all items; otherwise the equipment wilt not be installed resulting in deposit loss.


#GENERAL – Animals: If you have pets, dogs. you will have to have them tied prior and during the event You are liable for damage te the equipment and or workers for dog bites.


#GENERAL – Space: Please keep the area clean and free of vehicles for delivery


#GENERAL – READ CAREFULY: It is very important that you read this document and all additional documents about our policies prior to sign this document. The person signing accepts all terms and conditions in this contract, as well as all additional terms applied to equipment and items. It also describes the lessor’s responsibilities renting equipment and items.

Lessor wilt assume the cots of legal representation in the event of contracting attorney (s) for solving any circumstance. I also agree            that PAULINAS PARTY RENTALS will not be liable or guilty for damage to people or equipment when the equipment is in the lessor’s possession AlI rented items are used alone and exclusively for the purpose they were rented, any dispute wat be solved in arbitration.


#Custom deposit policy: When you order is received as a Custom Order, a nonrefundable deposit is due before Paulinas Party Rentals will process the order. Your order may net be changed after processing begins. Custom Orders may not be reduced or canceled at anytime without the loss of the full rental rate.

Rush orders. Any new order or new items added to an existing order placed within 1 week of scheduled delivery or pickup date will be subject te a rush charge of 20% of the added items. 8:30am – 5:00pm for orders over S150 Our delivery personal are instructed to neatly place items in a mutually convenient area on delivery. Rates quoted are for ground floor deliveries yo your door. Setup/Breakdown services are available if arranged in advance with our office staff. Take clown is NOT included in the linen pickup, Linen breakdown service is available at S55/hr. A 3-hour window can be requested and will try our best to make it, however times are not guaranteed. Should you want a specific delivery time, we charge $50 and can guarantee the delivery at the time specified within a hall hour.


CUSTOMERS RESPONSIBILITY AFTER LINEN RENTAL Linens should be dried and shaken free of debris including food, confetti, etc., and placed in provided cloth bag or hangers. Do not place linen in a plastic bag as this may cause damage. All items should be assembled in a single location ready for pickup. Items not meeting these conditions are subject to additional fees. Pickups and returns MI occur during normal business hours and must occur on the exact date on your rental contract. We ask that all linens be returned rinsed and free of any of any food debris. There will be an additional charge for any linen returned with ribbons, safety pins, confetti. etc.


LOST/DAMAGED LINENS: customers are (lable for all rental linens from the time of delivery until they are returned to us. Linens are not counted or inspected for damages ensile, but at the office by a manager. Ali linens are inspected for damages and counted upon return to our office. In the event of damages or shortages, we will contact you within 2-5 business days following the return date. Under no circumstances you are allowed to wash our linens. Al damage to linens including but net limiteed to stains, tears, candle wax. soiled. etc., wilt be subject to pay an extra fee charged to the credit carl on file. Said damage fee will be of three times (3x) the rental rate of the linen. Last items will be charged at the same fee of three times (3x) the rental rate of the linen.


LATE CHARGE: late charges will be charged to the credit card on file for every day late. It wat be 35% of the total order per day.


#TENT RENTALS: Final payment: Final payment is due 10 days prior to event, No orders will be schedule for delivery if payment in full is not received. In the case where a balance due is unpaid pass 30 days; clients agrees to pay are interest charge of 10% per month on the outstanding balance.

PERMITS: It is the customers responsibility to get the appropriate permits for tents 1200sq. ft., or larger. We can assist you on this with this city, however it is the customer’s responsibility in determining whether or no this is needed.


SITE PREPARATION: Please be sure your site is ready, (lawns mowed, furniture moved, vehicles moved, etc.) before the crew is scheduled te arrive. if the site is not ready or accessible when crew arrives, the client will incur and additional fee and/ or equipment may not be delivered. Client agrees to inform Paulinas Party Rentals. in writing or fax at least 10 days prior to the event about the existence and location of any underground utilities (i.e. phone lines, cable lines. sprinkler systems, water lines. gas lines, electric lines. septic systems, etc.), or conditions that may interfere with the ability to stake and/or anchor equipment Client will assume responsibility for ail damages lo underground utilities in absence of notice or incorrect location of utilities, Paulinas Party Rentals WILL NOT BE LIARLE FOR ANY DAMAGES OR INJURIES AT THE EVENT.


WEATHER: Client understands that tents are temporary structures designed to provide limited protection from weather conditions, primarily sun and rain however. there may be situations particularly those involving strong winds and lighting, ín which the tents will not provide protection and may even be damaged or blown over. Evacuation the tents to avoid possible injury is recommended when severs weather threatens the area where the tent is erected. People must leave the tents and not seek shelter in tents during these conditions. Because it may be difficult to determine it the weather is severe enough to necessitate evacuation, it is best to be in the side of caution. In other words, if in doubt, evacuate. Client agrees that in the event of a predicted or actual storm, or excessive winds, PAULINAS PARTY RENTALS may dismantle any equipment that has been previously installed to ensure safety of al involved. High Pea tents may not be best suited for extreme weather. If weather is known before the customer’s event, we have the right o provide a safer frame tent however, we can’t always  know the weather exactly, so we can do QUI best in providing a tent that we feel is best. In the event that a tent is damaged due to weather elements, it is still under the customer’s responsibility.


I,……………………………………………………………………………………………………………………………………..(PRINT NAME) Authorize PAULINAS PARTY RENTALS to charge my credit card for service for services rendered. By my signature below I hereby authorize Paulinas Party Rentals to charge against my credit card any additional rental costs, late lees, expenses or charges for rental cancellations, cleaning, and/or damages to any items rented and /or full replacement charges. Linens lake up to 7 business days to determine if there was any damage. A list of replacement cost can be provided if requested

ALL CHECKS: You can pay the entice order with a check as a long as a valid card is on file. All returned checks are subject to a $35.00 charge